PRIVACY POLICY OF ELDAAS TECHNOLOGIES PVT LTD
1. Introduction:
ELDAAS Technologies Pvt Ltd, referred hereinafter as “ELDAAS” or “we/us/our” understands the privacy issues on the Internet. ELDAAS is committed to safeguard the privacy of information of all its stake holders and visitors to its website. We do not collect any personal information without the consent of the visitors to the site and we use such information only for the purpose for which it is meant, which is mainly to provide information to the visitors and carrying out necessary communications for business interactions. This document gives the details of our privacy policy which is in line with the principles of General Data Protection Regulations of EU(GDPR) and California Consumer Protection Act (CCPA).
2. Information received/collected by ELDAAS:
In general, anyone can visit our website without informing us the personal details or any information about themselves. We use online tools to measure the number of visits, average time spent on the site, pages viewed etc. This information is used to analyze the utility of our website and to improve the information provided on our website.
When you visit our site, it amounts to your unconditional acceptance to collect your domain names. At times, we need information about you such as, your first name, last name, name of your company, Job title or designation, e-mail id, address, contact telephone numbers, etc. We collect this information through mail correspondence or when you fill up online forms on our website, as provided by you with your consent.
3. Use of your personal data by ELDAAS:
The personal information we collect is used by us only to communicate with you, respond to your enquiry, process an offer or an order or provide you the information you want about our products and services, maintain data base of our customers and or prospective customers, to take necessary steps to execute the service/deliver the product ordered by you on us, protect the security and safety of the website, and for communicating with you about our offers and new products/updates. You can sign up for e-mail subscriptions and choose whether you wish to receive promotional communications from ELDAAS or not. We also conduct data analysis to enable us to understand the satisfaction levels and improve our performance. Please note that we will use your data as per this policy and as permitted by law only.
4. Principles of GDPR and CCPA:
We will use your personal data only in line with the GDPR and CCPA principles. When we process personal data about you, we do so with your consent and/or as necessary to operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfill other legitimate interests of ELDAAS as described in this privacy policy. When we collect and use personal data (information) about the residents of the European Union, we may be subject to the General Data Protection Regulation (GDPR) of the European Union.
When we collect and use personal information about residents of the United States, we may be subject to the California Consumer Protection Act (CCPA). All information in this privacy policy is applicable to you unless otherwise indicated based on your residency status. If you are a resident of the European Union, references to GDPR will be applicable to you. If you are a resident of the United States, references to the CCPA will be applicable to you.
5. Your Information:
There is no compulsion on you to provide us your personal information. Personal information provided by you to us is with your full consent, own volition, and desire to provide such information. Your information is required for us so that we can process your requests and meet our business obligations. We will be unable to provide you with our services without it. We are under no obligation to verify the source from which the personal information about you is provided to us, and the information is deemed to be provided by you unless you demonstrate to us within a period of fifteen days from the date of providing of such information to us, to our satisfaction, that the information was provided to us without your free consent
6. Your Rights:
You have the right to access personal information that we hold about you, and to request information regarding, what personal data is being held, the purposes of holding the information, the recipients to whom the personal data has/will be disclosed and how long we intend to store your personal data.
If we collected the data from a third party, you have the right to know the details of the third party.
You have the right to request the erasure of your personal data or restrict processing the data or object to any direct marketing from us and be informed about any automated decision-making for which your information is used.
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information, and we will strive to update/correct it.
If you create an online account with us, you will be able to modify and update your own personal information by logging into your user account.
We do not sell your personal data under any circumstances; We will not discriminate against you for exercising any of your CCPA rights. In the limited circumstances where you may have provided your consent to the collection, processing, and transfer of your personal data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time.
If you exercise one of the above rights, we may need to request specific information from you to help us confirm your identity and that you are entitled to make such a request. This is to ensure that personal data is not disclosed to any person who has no right to receive it.
We will only use personal information provided in an opt-out request to review and comply with the request.
7. Where Your personal data will be stored:
Personal data collected by ELDAAS may be stored and processed in your region or in India. The storage location(s) are chosen to operate efficiently, improve performance, and create redundancies to protect the data in the event of an outage or any other problem. We take steps to ensure that the data we collect under this privacy policy is processed according to the provisions of this Policy and additional requirements if any of applicable law wherever the data is located.
8. Data Security:
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal information on our instructions, and they are subject to agreements of confidentiality.
9. Sharing the Data:
We may share or disclose your personal information: to any member of our group of companies insofar as reasonably necessary for the purposes and on the legal bases set out in this Policy. We share your data where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal processes, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements). We share the data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to carry out work ordered by you on us. We may disclose your personal information for any other purpose with your consent.
10. Retention of Personal Data:
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We will only retain personal information for as long as necessary. We do not need your consent if we use special categories of your personal information in accordance with our written policy to carry out our legal obligations or exercise specific rights. We may approach you for your written consent in limited circumstances to allow us to process certain particularly sensitive data. If we do so, we will provide you with full details of the information that we would like and the reason we need it so that you can carefully consider whether you wish to consent.
11. Changes to this Policy:
ELDAAS reserves the right to update this privacy policy at any time. You may re-visit this Policy from time to time to learn of any such changes to this Policy. We may also notify you in other ways from time to time about any major changes to the policy.
12. Contact Us:
If you have any questions or need any clarifications about this Policy, please e-mail us at info@eldaas.com